Avaya Increases Efficiency by 30% with SDL Global Information Management

GIM solution cuts translation costs and increases translation efficiency

Avaya has deployed a comprehensive SDL Global Information Management solution, comprising SDL Translation Management System™, SDL MultiTerm™, and SDL AuthorAssistant™ which helps Avaya deliver crucial content in multiple languages across its product lines.

Featured solutions:

SDL AuthorAssistant
SDL Translation Management System
SDL MultiTerm

Challenges:

Shrink time-to-market for company’s communications solutions
Overcome unsustainable reliance on two separate teams to localize content
Create and localize content based on user categories instead of product

Results:

Up to 30 percent increase in translation efficiency
Enabled company to deliver global content to local markets faster
Automated and streamlined content localization and publishing process
Improved the quality and consistency of localized content
Created centralized corporate repository of terminology

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